1. Introduction

RecsPRO ("we," "our," or "us"), a product of OBINS Technology Ltd, is committed to protecting the privacy, confidentiality, and security of our users' information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use our website, software applications, mobile applications, and related services (collectively, the "Services").

By accessing or using RecsPRO, you agree to the collection and use of information in accordance with this Privacy Policy.

If you do not agree with this Policy, please discontinue use of our Services.

2. Information We Collect

We collect information necessary to provide, maintain, improve, and secure our Services.

2.1 Information You Provide

We may collect information that you voluntarily provide when registering, subscribing, communicating with us, or using the Services, including:

• Full name
• Business name
• Email address
• Phone number
• Physical address
• Account credentials
• Profile information
• Business records and operational data
• Customer and inventory information entered into the platform
• Support requests and communications
• Any other information you choose to provide

You are responsible for ensuring that information submitted through the Services is accurate and lawful.

2.2 Automatic Information

When you access or use RecsPRO, certain information may be collected automatically, including:

• IP address
• Device information
• Browser type and version
• Operating system
• Login activity
• Session information
• Date and time of access
• Pages visited and features used
• Referral URLs
• Cookies and similar tracking technologies
• Application performance and diagnostic data

This information helps us improve system performance, security, and user experience.

3. How We Use Your Information

We use collected information for legitimate business purposes, including to:

• Create and manage user accounts
• Provide access to platform features and services
• Process subscriptions and payments
• Generate reports, analytics, and business insights
• Improve platform functionality and user experience
• Monitor system performance and security
• Detect, investigate, and prevent fraud or unauthorized activities
• Respond to inquiries and customer support requests
• Send service-related notifications and updates
• Comply with legal and regulatory obligations
• Conduct internal research, audits, and business operations

We will only process personal information where we have a lawful basis for doing so.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share information in the following circumstances:

4.1 With Your Consent

We may share your information when:

• You provide explicit consent;
• You request integrations with third-party services;
• Sharing is necessary to provide a service requested by you.

Third-party service providers may include:

• Payment processors
• Cloud hosting providers
• Analytics providers
• Communication and notification services
• Technical support providers

These providers are authorized to use your information only as necessary to perform services on our behalf.

4.2 For Legal Reasons

We may disclose information where required to:

• Comply with applicable laws, regulations, court orders, or legal processes;
• Respond to lawful requests from government authorities;
• Protect the rights, property, and safety of RecsPRO, our users, or the public;
• Investigate fraud, security incidents, or violations of our Terms of Service;
• Enforce contractual agreements and legal rights.

We may also disclose information in connection with a merger, acquisition, asset sale, financing, or corporate restructuring.

5. Data Security

We implement appropriate technical, administrative, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, or destruction.

Security measures may include:

• Data encryption
• Secure authentication systems
• Access controls and permissions
• Firewall protection
• Activity monitoring and logging
• Secure server infrastructure
• Regular security updates and maintenance

While we strive to protect your information, no system can guarantee absolute security. Users are encouraged to maintain strong passwords and safeguard their account credentials.

6. Your Rights and Choices

Depending on applicable laws, you may have the right to:

• Access your personal information;
• Correct inaccurate information;
• Update account information;
• Request deletion of certain information;
• Restrict or object to specific processing activities;
• Withdraw consent where processing is based on consent;
• Request a copy of your personal data;
• Close your account.

To exercise any of these rights, please contact us using the contact information provided below.

We will respond to legitimate requests within a reasonable timeframe and in accordance with applicable laws.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, legal requirements, or services.

When significant changes are made, we will provide notice through:

The RecsPRO platform; Email notifications; Website announcements; or Other reasonable communication channels.

The updated Privacy Policy will become effective upon publication unless otherwise stated.

Your continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.